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866-444-6276 Ext. 501 or 502

FAQs

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IMPORTANT INFORMATION ABOUT CEU REQUIREMENTS:

CEU requirements vary among jurisdictions, licenses and certifications. Compliance with CEU requirements is the responsibility of the individual. It is crucial that each individual understand the CEU requirements in their jurisdiction(s) and keep up to date on any rule changes applicable to their license and/or certification. It is up to each individual to ensure that the courses will be accepted by their specific licensing or certifying board. If you do not know what these requirements are, you should contact the applicable licensing or certifying board/authority, directly. Joel S. Duhl, Inc. is not responsible for compiling this information and cannot identify or confirm the specific CEU requirements applicable to any individual or his/her license and/or certification.


Who can I contact if I have questions regarding this continuing education?

If you have any questions, you may contact us either by phone at (866) 444-6276 and choose ext. 501 or 502; or by e-mail at education@joelsduhlinc.com.


How will I receive my certificate of participation?

When your payment has been processed, upon completion of your final exam and the course evaluation, you will be prompted to print your certificate. 


Will I be able to print a certificate at the end of the course?

Yes, when you have completed the course requirements, you will be prompted to enter your personal information on our site and then you will be prompted to print your certificate.


Can I get a copy of my certificate of completion for a course I took previously?

Yes, by logging back in with your User Name and Password you will be able to reprint your certificate of completion.


How long am I required to maintain these records?

Coders, after submitting your completed CEU information to AAPC by CEU Tracker, you will need to keep your supporting documents for at least six months as the AAPC may randomly select you for CEU verification.


Are all of these courses offered online only?

Yes, the courses listed on the menu on this website are only offered online at www.joelsduhlinc.com.


Do all of these courses count towards my continuing education credits?

The Child Abuse Identification and Reporting is a mandatory course for the State of New York.  It will not count as CE towards the AAPC requirements. 


What are your hours of operation?

The website is up 24/7 and our office hours are Monday thru Friday 9:00  am - 5:00 pm Eastern Standard Time.


What type of payment do you accept?

We accept debit or credit cards (Visa and Master Card).

What if I do not want to use my credit card on the internet?

Although our site is secure, we do understand a lot of people do not trust the internet.  If you do not feel comfortable using your personal credit card on the internet, you may purchase a Visa Gift Card and use it to purchase your CEUs. This way you are not using your personal credit or debit card online.


Will I receive a receipt?

Yes, a receipt of your payment for your continuing education will be automatically e-mailed to you after you have printed your certificate of completion. Make sure that you enter your e-mail address correctly. This is the only receipt that you will receive.